Visitor Information
Hilo International Airport offers a Visitor Information Program to assist travelers. The program is staffed from 6 a.m. to 8:30 p.m. daily. Service counters are located throughout the terminal to assist the traveling public.
Interisland Arrivals Counter
Open daily from 6 a.m. – 8:30 p.m.
Central Departure Counter
Open intermittently from 6 a.m. – 8:30 p.m.
Telephone Assistance
There are courtesy phones located at the counters to reach a Visitor Information Program assistant between 6 a.m. – 8:30 p.m.
Brochure Racks
Brochure racks are located at the Hawaiian Airlines arrival area, the central rack space, baggage claim area A-B and C-D walkways. Arrival area phone number is (808) 961-9373.
When booths are not staffed, information is available by calling (808) 961-9321.
Email Assistance
Any inquiries may be emailed to dot.air.vip@hawaii.gov.
