Hilo International Airport is committed to ensuring your safety and security at the airport.  Airport Rescue and Fire Fighters are available 24 hours per day for first responder medical treatment and will refer to County Fire and Rescue ambulance services as required.

For assistance call 911.

Secondary assistance agreement with: American Medical Response whose base station is:

159 Kalanikoa Street
Hilo, Hawaii
Phone:  (808) 961-9677
Ambulance: 1-800-742-5457

Automated External Defibrillators (AED)

Automated External Defibrillators (AED) are installed at ITO in the event of a medical emergency.  Defibrillators are located about 90 seconds apart in walking distance through the airport’s public areas.

The defibrillators are mounted in security boxes that alert Airport Crash/Fire/Rescue staff and/or an airport-based paramedic when the equipment is removed. Airport security is also alerted to respond to the scene and to call 911 for additional medical help.

Airport volunteers have been trained how to respond to a cardiac emergency, perform CPR, and how to use the AEDs.

For more information about the defibrillator program, contact Pamela Foster, R.N., President and CEO of the AED Institute of America, Inc. at 808-640-4151.