Ticketing & Check-In
Passengers are urged to arrive at Daniel K. Inouye International Airport at least two hours prior to overseas flights and 90 minutes before Interisland flights, or as advised by your airline.
If you need to park your vehicle at the airport or return a rental car, please add at least 30 additional minutes to your arrival time.
Ticket counters for passenger check-in for all airlines are located on the second level of the Terminals 1 and 2, and the ground level of Terminal 3.
Lobby 2 & 3
Hawaiian Airlines (Japan flights)
Japan Airlines/JAL Airways
Air New Zealand
Southwest Airlines (inter-island flights)
Delta Air Lines
Southwest Airlines (domestic flights)
Many airlines offer curbside check-in. Check with your airline to see if it offers this service at HNL.
Security checkpoints are located in the Ticket Lobbies of all Terminals for passenger screening before entering the sterile area.
At checkpoints, travelers are required to:
- Remove their shoes.
- Place all carry on items in plastic bins.
- Remove any metal items from pockets.
- Remove coats and jackets and place in plastic bins.
- Remove all electronics, including computers from carry ons and place in plastic bins.
No liquids, gels and/or aerosols are permitted EXCEPT one clear transparent re-sealable one-quart (l liter) size plastic bag which may contain liquids, gels, and/or aerosols in containers of 3 ounces (90 ml) capacity or less per container. The plastic bag containing the liquids, gels and/or aerosols must be completely closed/sealed and subjected to x-ray inspection separate from other carry-on baggage.
For more information please check the Transportation Security Administration’s Security Screening page.
Passengers With Special Needs or Medical Conditions
For information about passenger screening for persons with special needs or medical conditions visit the TSA’s Disabilities and Medical Conditions page.
Please go to Airport maps for checkpoint locations.
Checkpoint 1 Right side of Ticket Lobby 2
Checkpoint 2 Between Ticket Lobbies 4 and 5
Checkpoint 3 Between Ticket Lobbies 5 and 6
Checkpoint 4 Between Ticket Lobbies 6 and 7
Checkpoint 5 Between Ticket Lobbies 7 and 8
HNL Checkpoint – Ticket Lobby